1. Who We Are​.

This website is operated by Indulge.

Last updated: March 2026

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If you have any questions about this policy or how your personal information is handled, please contact us at:

Email: indulgelimited@outlook.com

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We act as the data controller responsible for processing your personal data in accordance with applicable data protection laws, including UK GDPR. As a UK-based provider of reusable menstrual products, Indulge handles all personal data with the highest security standards to ensure safe online shopping for our customers.

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2. Information We Collect.

When you visit our website, we may collect certain information about you. This may include:  

Information you provide directly
• Name
• Email address
• Billing and shipping address
• Payment information when placing an order
• Messages or enquiries sent through contact forms

Information collected automatically
• IP address
• Device type and browser information
• Pages visited on our website
• Time spent on pages and browsing behaviour

This information helps us operate our website, process orders, and improve the experience for our customers.

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3. How We Use Your Information.

We may use the information collected for the following purposes:

• To process and deliver orders placed through our website
• To respond to enquiries or customer service requests
• To improve the performance and usability of our website
• To analyse website traffic and visitor behaviour
• To send marketing communications where you have given consent​

• To provide a personalised experience when shopping for menstrual cup starter kits and accessories​

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4. Legal Basis for Processing.

Under UK GDPR, we process personal data based on the following legal grounds:

Contractual necessity
To fulfil orders and provide the products or services you have requested.

Legitimate interests
To improve our website, ensure security, and enhance customer experience.

Consent
For marketing communications and the use of non-essential cookies.

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5. Sharing Your Information.

We may share your information with trusted third-party providers who help operate our business and website.

These may include:

• Payment processors
• Delivery and logistics providers
• Website hosting services
• Analytics providers

These providers only process your data where necessary and in accordance with applicable privacy laws.

 

Our website is hosted through Wix.com, which provides the online platform that allows us to sell our products and services.

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6. Data Security.

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or alteration.

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7. Data Retention.

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting obligations.

When personal data is no longer required, we securely delete or anonymise it.

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8. Your Rights.

Under data protection laws, you have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at:
indulgelimited@outlook.com

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9. International Data Transfers.

Some of the third-party services we use may store or process data outside the United Kingdom.

When this occurs, appropriate safeguards are used to ensure your personal data remains protected in accordance with UK data protection laws.

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10. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function properly and provide information about how visitors interact with the site.

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11. Types of Cookies That May Be Used.

Essential Cookies

These cookies are necessary for the website to operate correctly and support key features such as secure browsing and checkout.

Performance Cookies

These cookies help us understand how visitors interact with the website so we can improve functionality and performance.

Functional Cookies

These cookies remember certain preferences or settings to help make your browsing experience more seamless.

Marketing Cookies

Marketing cookies may be used to measure the effectiveness of marketing campaigns and promotional activities.

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12. Third-Party Cookies.

Some cookies may be placed by trusted third-party services that appear on our website. These services help us analyse website performance, process payments, and improve our services.

• Website analytics providers
• Payment providers
• Social media platforms

These services may collect anonymous information about how visitors use our website.

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We may also use website analytics tools to understand how visitors interact with our site and to improve performance and usability.

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13. Managing Cookies.

Most web browsers allow you to control, disable, or delete cookies through your browser settings.

You can usually find these settings in your browser’s privacy or security options.

Please note that disabling certain cookies may affect how parts of the website function.

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14. Cookie Consent.

When you first visit our website, you will be asked to accept or manage your cookie preferences through a cookie banner.

Non-essential cookies will only be used after you provide consent. Cookies are only used after you provide consent through our cookie banner, except for essential cookies required for the website to function.

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15. Changes to This Policy.

We may update this policy from time to time to reflect changes in legal requirements or website functionality. Any updates will be posted on this page.